Dear Missio Benefits Family,
On behalf of all of us on the Missio Benefits Team we pray this finds you well. Missio Benefits is custom designed to meet the unique needs of the Body of Christ on a global basis. From inception our top priority has been to protect the health and well-being of our community. With the SARS CoV-2 pandemic it’s important to confirm how Missio Benefits is responding and the proactive steps we have taken to support our members. The attached Q&A underscores many of the unique features of Missio Benefits such as our Travel Risk Management program which has successfully evacuated two families from mainland China with zero out-of-pocket cost. The Q&A also provides preventative reminders to help protect both ourselves and those around us. Additionally we are pleased to announce that we have adjusted all of our plans in the following ways to help our members during this time:
- Missio Benefits is covering 100% of SARS CoV-2 testing, regardless of which plan you may be enrolled in. Similar to a preventive benefit – waiving co-pays, deductibles and co-insurance.
- Missio Benefits is covering 100% of all Telehealth visits, regardless of which plan you may be enrolled in. For your reference we have attached Domestic and Global brochures with instructions on how to utilize Telehealth services.
It’s important to remember that benefits tied to office visits are not changing. While we always suggest utilizing Telehealth when possible, should the need arise to visit a physician we highly recommend utilizing your primary care physician (PCP) given the significant amount of savings to you and your family. Below is a summary of typical US cost associated with where you receive healthcare services:
- Average PCP Visit = $100-$150
- Average Urgent Care Visit = $250-$400
- Average Emergency Room (ER) Visit = $2,500-$4,000
Remember, the ER should be utilized for emergency situations only and may also represent the highest risk for exposure to SARS CoV-2 and other illnesses given the critical/advanced condition of those that may visit the ER. Of course prevention is the first important step. Please reference the attached Q&A for detailed recommendations from the World Health Organization on how you can protect yourself and those around you.
In this season the CDC recommends avoiding all non-essential travel. Additionally, our partners at Cigna have put together resources, information, and helpful links on Cigna.com
to keep members up-to-date and informed. We also encourage you to follow the guidance provided by local health authorities, the World Health Organization (www.who.int
) and U.S. Centers for Disease Control and Prevention (www.cdc.gov
). Of course, should you have any questions please don’t hesitate to reach out to our team at firstname.lastname@example.org.
Most importantly, know we are lifting all of you up in prayer – may a world full of fear see the light of our collective faith, hope and love. Thank you for being a part of what God is doing to unify the Body and bring the Kingdom of God to the US and global healthcare systems.
As one in Christ,
-The Missio Benefits Team